Our Privacy Policy
Last Updated: Jun 4, 2024
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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Location Information, including general location data
- Consumer Communications, including direct communications with your consumers
- Personal Identifiers, including name, email address, postal address, telephone number, social security number, and tax ID number
- Financial Information, including credit or debit card number and bank or other financial account number
- Physical and Audio Data, including photos and video recordings
- Protected Classifications and Other Personal Characteristics, including age and marital status
- Personal Identifiers, including name, email address, postal address, and telephone number
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location data | We delete or anonymize data concerning your use of our website within 7 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Social security number, Tax ID number, Purchases, Credit or debit card number, General location data, Age | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, Internet Activity, Purchases, Bank or other financial account number, Direct communications with your consumers | We keep customer feedback and correspondence with our customer service for up to 7 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Internet Activity, Purchases, Photos, Video recordings, Direct communications with your consumers | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, Direct communications with your consumers | We retain review, survey, and feedback data for up to 7 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address | We retain records related to privacy requests as long as necessary to comply with our legal obligations. |
| Data we collect for security purposes, including Name, Email address | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
| Data we collect for Distributor Relations, including Name, Email address, Postal address, Telephone number, Marital status | We keep data used for Distributor Relations for a minimum of 7 years. We may retain records related to Distributor Relations for as long as necessary to comply with our partnership obligations. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Conducting Surveys
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Managing Event & Guest Data
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Business Operations Tool, Collaboration & Productivity Tools, Customer Support Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Web Hosting Services | Data Analytics Providers and Shipping Services |
| Internet Activity | Data Analytics Providers, Sales & Marketing Tools, and Web Hosting Services | Data Analytics Providers |
| Commercial Information | Business Operations Tool and Sales & Marketing Tools | None |
| Financial Information | Business Operations Tool and Payment Processors | None |
| Location Information | Business Operations Tool, Customer Support Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools | None |
| Protected Classifications and Other Personal Characteristics | Business Operations Tool | None |
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